滨江三言两语 2019-06-05 09:23:28
The new release of Meorient B2B platform
在米奥同事的共同努力下，米奥兰特B2B平台新版本在2月20日正式发布上线。With the joint efforts of all departments concerned, the new version of Meorient B2B platform has been launched on the 20th of February.
1、目前产品详情仅支持文本+图片，形式单一，需要提升供应商端和买家端用户体验，提供更丰富的产品编辑功能。There is a single form of product details pages, which only support text and image types. Thus, in order to improve the user experience, it is necessary to provide a richer function for product editing.
2、供应商主要为国内用户，需要对产品类目提供中文展示，方便理解。To provide a catalog of products in Chinese is beneficial for Chinese suppliers to understand.
3、与网展贸APP数据同步，供应商PC端需要对买家进行标签管理，展示买家评分，使供应商更好的进行买家管理，了解买家情况。With the synchronization of data in Wangzhanmao APP, Suppliers on PC need manage labels of buyers and rate thier buyers, which contributes to a better buyer management for suppliers.
4、为客服部门更好的接收供应商意见与投诉，需要系统提供在线提交渠道，利于客服收集意见，提升用户体验。In order to receive feedbacks and complaints from suppliers, the system aims to offer a way of online submission, that is good for customer sercive collecting comments.
◆ 解决办法 Solutions:
1、产品详情提供富文本编辑器，支持图片+文字+表格等格式，使产品前台展示形式更丰富。Product details pages can provide Rich Text Editor which supports text, image, figure, ect., so that the foregound can dispaly in a richly form.
2、产品类目支持中英文切换，方便用户根据自身情况，能更好的理解平台产品类目。Users can switch languages of the catalog of products in English and Chinese.
3、PC端增加买家标签与买家评分查看功能，实现买家管理。The new functions of checking labels and ratings of buyers have been added on PC to achieve buyer management.
4、增加意见箱功能，供提交意见与投诉，以邮件形式发送到客服邮箱进行处理，提高客户服务。"Suggestion box" has been added to collect feedbacks and complaints, and then emails will be sent automatically to customer service staffs to be processed, which aims to maintain high quality of customer service.
◆ 功能说明 Function description：
1、产品详情提供富文本编辑器，涉及到供应商端与运营端的产品管理模块。Product details pages provide Rich Text Editor, which relates to product management module of supplier and operation.
2、产品类目支持中英文切换，涉及到供应商端、注册、运营端(暂未实现)。The catalog of products supports Chinese and English menu switch, which relates to supplier and registration. Operation has not realized yet.
3、买家详情页新增给买家打标签功能，并展示买家评分，与网展贸APP数据同步. The functions of tagging buyers and displaying buyer ratings have been added in buyer details pages, which achieve the synchronization with data in Wangzhanmao APP.
4、供应商后台增加意见箱，用户填写后可进行提交，内容由系统以邮件形式发送至配置的客服邮箱。"Suggestion box" has been added to collect feedbacks and complaints. When users submit their comments, emails will be sent automatically to customer service staffs to be processed.
2. Leads 推荐升级 Upgrade of Leads recommendation
247平台是以展会为起点开发的，现有的Leads推荐与查看是与某一届展会绑定的，而网展贸和网展贸Pro会员的服务周期是一年，实际Leads推荐过程中会出现新一年无法查看上一年买家数据的情况。247 platform starts with exhibitions. So the existing Leads recommendation and checking bind one of the exhibitions. But due to the service period of Wangzhanmao and Wangzhanmao Pro is one year, actually, there is a situation that suppliers cannot checking last year's buyer data.
◆ 解决办法 Solutions：
将买家Leads推荐与展会解绑，只与国家关联，这样网展贸和网展贸Pro会员，都能持续收到和查看所订购国家的买家数据，更好地体现了全年的买家推荐服务的理念。Leads recommendation only relates to the country, unbinding the exhibitions. So that members of Wangzhanmao and Wangzhanmao Pro can continuously receive and check buyer data of ordered countries. This function better demonstrates the service of year-round buyer recommendation.
3. RFQ综合功能优化微调 Functional optimzation of RFQ
1、按照线上RFQ运营的改良流程，对线上运营子系统功能进行更新，目标是提高线上运营效率。According to the flow of online RFQ operation, the function of online operation subsystem is upgraded, which aims to improve efficiency of online operation.
2、对RFQ全业务流程，多端功能进行优化升级，改善体验。From a business perspective, functions are optimzed in different aspects to improve experience.
3、新增RFQ行业类目自动矫正服务，提升RFQ品类类目的准确性，包括： a）RFQ采集子系统 b）RFQ线上运营子系统 。Automatically corrective service of the industry catalog of RFQ has been added in order to increase accuracy of RFQ catagory, including a) RFQ collecting subsystem b) RFQ online operation subsystem.
◆ 优化内容 Optimized content
1、优化RFQ线上运营子系统的功能，改善性能，易用性。使线上运营操作更便捷，效率更高. To optimize functions of RFQ online operation subsystem, to improve performance and usability. To let online operation more convenient.
2、针对RFQ全业务流程中的各端，包括供应商端的功能进行优化，改善体验. From a business perspective, functions are optimzed in different aspects to improve experience.
3、新增RFQ行业类目自动矫正服务，这项服务可以自动校正RFQ品类，提升RFQ品类类目的准确性，降低运营工作量，提升线上运营效率。服务范围包括：Automatically corrective service of the industry catalog of RFQ has been added in order to increase accuracy of RFQ catagory and decline the workload of operation. The service includes:
a）RFQ采集子系统 RFQ collecting subsystem
b）RFQ线上运营子系统 RFQ online operation subsytem
c）RFQ供应商端 RFQ supplier